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ZFA Nr. 1 vom Seite 17

Making an appointment

Carmen Lobitz; Oberursel

Welcome to the dialogue about „making an appointment“ with a patient. This lesson is going to feature a short dialogue between a patient and a dental assistant, which is part of a everday conversation in a dental office. Especially in times of globalization with more and more English-speaking patients, it is important to always have a variety of basic English knowledge at hand. If you need any translation, please don’t hesitate to read it below under the part „Essential Vocabulary“.

Making an appointment


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Patient:
Good morning. Excuse me, do you speak English?
Dental assistant:
Good morning. Yes, a little bit. How may I help you?
Patient:
I’d like to make an appointment for a regular check-up, please.
Dental assistant:
Is this your first time in our surgery?
Patient:
Yes, it is.
Dental assistant:
OK, what’s your name, please?
Patient:
My name is Jenny Kelly Ashton.
Dental assistant:
Could you repeat your name, please?
Patient:
Sure, Jenny Kelly Ashton.
Dental assistant:
Well, could you spell your last name for me, please?
Patient:
Yes, that’s A like Andrew, S like Sugar, H like Harry, T like Tommy, O like Oliver and N like Nellie.
Dental assistant:
Thank you very much. Do you have private or statutory insur...

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